The client, EPSPros, headquartered in Washington DC is a certified woman owned law firm, that offers a range of legal services related to employment practices, including compliance, employee training, seminars, and employment law expert testimony. They collaborate with HR departments of various organizations across the United States to train them on employment best practices.
The client’s portal at the time was pretty outdated and wasn’t really serving any useful purpose. So, EPSPros was seeking to upgrade their existing portal in order to enhance its design and features, streamline business operations, improve engagement with clients, facilitate better web content management and improve overall site administration.
Web based training program
Employees of EPSPros’ client organizations undergo trainings on several topics such as sexual harassment, bystander skills, diversity and inclusion, communication skills and fundamentals of effective management. So, EPSPros needed a reliable technology solution with contemporary UI/UX design, and high-end database that will allow them to efficiently manage web-based training programs for employees of organizations they consult for.
Multi-level user access
ESP Pros wanted multiple access levels for their various types of users, namely client, staff and admin users, to seamlessly handle security divisions and also to increase portal usage, by providing the following features as value additions:
Administrative approval for content changes
The client required a content approval process for the leadership team to have full control over the content that is added, modified or deleted, in order to avoid unauthorized and inadvertent content changes.
All the data in the client portal had to be migrated to the new portal the client was looking to build, and that includes employee information, client data, training course assignments and newsletters. The data migration process needed to be meticulously planned and seamlessly executed, with no margin for errors, to ensure uninterrupted business availability as the new portal went live.
The client, after considering a total of 3 vendors for this project, chose to partner with Asahi Tech to implement the solution, because of our team's enormous experience developing corporate web portals and managing them.
The new architecture provides extensible features and functionalities on a unified platform that enables the client to better manage, streamline and improve business processes. This advanced system is a serious and meaningful upgrade from the legacy system at the time.