About

THE CLIENT IS A SUCCESSFUL COFFEE MAKER IN ITALY, AND MOVED TO U.S BECAUSE HE SAW AN OPPORTUNITY TO SELL GOURMET COFFEE.

The client, Domenico Cilenti saw a tremendous opportunity to bring exotic Italian coffee beans and coffee machines to restaurants and consumer homes across North America. The client chose a pure-play e-commerce business model to gain a competitive edge over other players in the market, and to ensure swift delivery to their clients. After evaluating several vendors, the client finally partnered with our team to build a comprehensive e-commerce portal.

Challenge

The client was looking to build an e-commerce portal with sophisticated features to sell coffee beans, pods and machines. The graphic design team from Italy had created a highly bespoke design to meet the client's branding goals. The client was seeking to partner with an e-commerce solutions partner based out of U.S.

After a few initial discussions, the client chose to partner with us because of our team's years of experience, local presence and in-depth knowledge of leading e-commerce frameworks. They wanted a powerful and comprehensive e-commerce portal with the following functionalities:

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SEO management

Allow administrators to rewrite URLs and add keywords for digital marketing and search engine optimization.

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Catalog management

Provide permissions easily to inventory managers to add, categorize, update and manage product catalogs effortlessly

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Payment Gateway Integration

Integrate online payment system for secure and easy transactions.

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Order management

Allow order tracking, right from the time it is placed till it is shipped and delivered.

customer

Customer account management

Help manage customer information, product reviews and wish lists for better engagement and marketing.

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Solution

Our team helped the client develop a complete business management portal, using Magento, a leading e-commerce platform. We customized the framework to accommodate client’s unique business requirements, integrated with payment gateways and built a rich, scalable and user-friendly e-commerce portal.

The solution we built for the client consists of the following key features:

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Payment gateway integration

The website is integrated with a third party payment gateway that helps shoppers checkout and pay for the merchandise in a secure and easy manner.

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EASY ADMINISTRATION

Utillizing flexible and powerful Magento admin module. We provided granular access to pages based on roles and responsibilities. We also integrated the portal with open source Magento modules to provide all essential functionalities such as customer information, catalog, content, order and SEO management to meet business specific requirements.

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PRODUCT NOTIFICATION

We configured automatic notifications to alert users about the availability of products in their wish list.

Results

The sophisticated e-commerce portal built by our team achieved the business goals set forth by the client and yielded the following immediate benefits:

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Superior buying experience

Comprehensive, feature rich and user friendly e-commerce portal helps client provide easy and convenient shopping experience to their customers.

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Out-of-the-box solution

Rather than building a solution from the ground up, the portal was built using Magento, a leading e-commerce service provider in the market. This helped the client save substantial upfront cost, without compromising on future scalability.

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Reduced overall cost

Building the e-commerce solution using and customizing market leading framework as against building a new website from the ground up helped save substantial overhead cost.

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Increased visibility into inventory

Easy administrative controls provide complete visibility into inventory and helps effectively track order life cycle.

Interested in discussing an e-commerce portal for your business?